How is your support from your software vendors? Have they disappeared now that you are Live or have been using their system for awhile?
Relationships change. You know the drill. When a vendor is courting you, "you are the most important client", "we will be by your side the whole way", "you will be a showcase account for us", "yada, yada". Then . . . it happens. A new prospect comes into their view - a bigger catch, providing greater visibility for the vendor and, oh yeah, spending more money. Before you know it, you are kicked to the curb like someone you met at a college keg party at closing time . . .
